OWNER

Frequently Asked Questions


  • Can I pick or say whom the tenants are for my house?

    As the property owner you may specify whether or not you want tenants, however, you cannot discriminate against any protected class under the Federal Fair Housing or local fair housing laws. 

  • Can you put the money directly in my account?

    We are happy to be able to provide you with your rental proceeds each month via ACH deposit. Please complete a form and send us the information to get enrolled.

  • Do I have to sign the lease?

    Some of our owners prefer to sign their own lease and others sign a Specific Power of Attorney for the Broker to sign the lease for them.

  • Do I have to have a local license? If so, can you handle this process?

    Depending on the location of the home some local governments require an annual Business Tax License. Showcase Property Management is happy to help our owners with this compliance. 

  • Who does the repairs on the properties you manage? Can I have my own contractors?

    The tenants are responsible for maintaining small items in the unit, such as light bulbs, AC filters, and batteries in smoke detectors. Showcase Property Management can provide our owners with quality vendors and estimates to perform any necessary repairs. However, some owners have their own preferred vendors they want to work with directly.

  • What happens if the tenant doesn’t pay their rent on time?

    Rent payment is expected on the initial day of every month, and if not received by the following day, it will be considered late. In such cases, we impose a late fee on the tenant and initiate communication with them. If the rent remains unpaid, we may proceed with contacting the tenant and initiating the first step of the eviction process by issuing a 3-day notice to pay rent. The tenant will be responsible for the charges associated with this notice.

  • How am I protected if a tenant damages the property?

    A security deposit collected upon move-in is generally sufficient to address the majority of damage that may be caused by a thoroughly vetted tenant. Tenants with outstanding credit and reference rarely cause significant damage and rarely exceed the amount of the security deposit.

  • Who holds the tenant’s security deposits?

    Security deposits belong to the tenants and are funds that are used upon move-out or tenancy termination or transfer to cover tenant charges on the property resulted for tenancy. It is important to note that these funds cannot be applied to normal wear and tear or property upgrades. Funds also must be processed and returned to tenants within the State Guidelines of use and timeliness. Showcase Property Management typically holds the deposit money, however, if the owner signs a release, then the deposit is transferred for the owner to hold in a Florida financial institution.

  • What is the policy for service and companion animals?

    Service animals must be accommodated with discrimination or being used as a basis for denying a tenant. Showcase Property Management implements a screening procedure that complies with the Fair Housing and American Disabilities Act regulations to ensure that any fraudulent animals are properly evaluated.

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